10 restaurant customer service ideas that will increase guest retention in 2022 (2023)

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10 restaurant customer service ideas that will increase guest retention in 2022 (1)

ryan andrews

November 20, 2022 10:00:00 AM m.

(Video) 3 Steps to More customers - Restaurant Marketing Ideas You Must Try

As a restaurateur, you can have the best atmosphere, a great menu, extensive service staff coverage and still lose customers to your competitors.

Then again, you can have naive interns ask people if they would like a dessert after the main course and make a sweet treat. The result depends on the quality of your restaurant's customer service.

according to aDeloitte Report 2017, 60 percent of customers frequently visit restaurants where they have had a positive experience. Therefore, a great way to generate new business and increase restaurant sales is to keep the quality of your customer service high.

In this post, we will discuss the 7 elements of great restaurant customer service.

But first, you'll learn about the different types of restaurant service, what service style is, and the role restaurant owners play in shaping the customer experience.

10 restaurant customer service ideas that will increase guest retention in 2022 (2)

Meet guest expectations

When customers walk into a restaurant, they come with certain expectations. Think about your expectations as a restaurant customer. You are likely to expect:

  • a warm welcome
  • Team-focused care
  • Prompt service on all fronts - from sitting down to receiving the check and everything in between
  • A pleasant and comfortable environment without unwanted disturbances
  • High quality food that is up to restaurant standards.
  • Friendly and cordial treatment by the restaurant staff throughout your dining experience.
  • Easy payment methods

Your customers are likely to come to your restaurant with similar expectations of exceptional service. Paying attention to these factors is an integral part of a restaurant's success, as customer service and satisfaction levels significantly determine whether or not they are likely to return to your restaurant.

But before employing ways to improve customer service, it's important to have a good understanding of restaurant service and how it works.

10 restaurant customer service ideas that will increase guest retention in 2022 (3)

10 ways to improve customer service in restaurants

1. Train your staff on proper etiquette

if you really wantusual customers,so you should definitely educate your staff on restaurant etiquette. Begin withtrain themon the appropriate customer label, such asHow to speak politely to customers.🇧🇷 Ideally, they should be polite and greet arriving and departing guests with a warm smile. Nobody likes to eat surrounded by grumpy servers.

(Video) I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU

It can be helpful to identify specific team members who need additional training. Consider using an online service management system to keep track of which server each table is assigned to. If most of the bad reviews seem to be coming from the desktop of a certain server, give them a few extra hours of training to help them perform better.

Make sure everyone on your customer support team is as friendly and welcoming (and well-dressed!) as possible. It is also important to ensure that each team member is aware of thecore valuesand represents them when interacting with guests.

2. Go further

Take a look at your local competition to find out what they lack in customer experience, then offer it in your restaurant. Something as simple as offering a free bottle of water to every customer can earn you extra brownie points.

10 restaurant customer service ideas that will increase guest retention in 2022 (4)

Another thing you can do is try to stand out with your restaurant signs. For example, a sign with a sentence that says "please wait to be seated" could be rephrased to read "please give us a few minutes while our amazing team gets your table ready." Or something more attractive.

>>>Download our free guide on how to build a better experience

3. Leverage guest data to improve customer service

As a restaurant owner, you will often find yourself in a situation where your customer service is stagnant. He's embraced all the "best practices" and built a good customer service system, but isn't sure how to take the next step from good to great. Sounds familiar? The good news is that the key to this problem is already in your hands: guest data.

Guest datait's the key element that helps your restaurant's customer service break down barriers and reach new heights.Powerful information for guestsHelping restaurants gain deep insight and a deep understanding of their customers' behavior, enabling them to provide a personalized and personalized experience.

There are several data elements that can help you improve your service standards, onedetailedGuestprofile databasebeing one of the most important. The creation of detailed profiles for each guest, including a wealth of information about their personal details, allergies, food, drink and seating preferences, etc. Unmatched personalized experience.

ServersYou should also be encouraged to add special notes about each guest and reservation as needed, and attach custom labels like "VIP," "High Spend" or more for each guest to ensure their current and future experiences at your restaurant run smoothly. The goal should always be to collect as much data as possible and use it to provide the best possible customer service. If you're not sure how to collect this data, many online reservation systems now come equipped with advanced analytics and reporting features that can help you collect crucial guest data.

One of the most important guest information points is feedback. Listening to what your customers have to say about their experience can help you identify problem areas (or even winning areas) about your service that you don't know about. Use post-dinner reviews to collect crucial feedback and analyze it daily to improve your customer service.

Ultimately, guest data can help you not only provide enhanced service to customers during their dining experience, but also keep them coming back for more through targeted messaging.Advanced CRM Systemsoautomation platforms for restaurantsit can help you segment and target your customers accordingly to make them feel special and keep them coming back for more. Do you have some loyal customers? Send them a special discount. These little additions to your service experience will help your restaurant build a list of loyal customers.

4. Throw a surprise or two

After guests are seated at their tables, try to delight them by letting them know about daily specials or ongoing discounts and promotions. This can make them feel like they did the right thing by choosing to dine at your restaurant.

A popular way to attract customers is to offer a "plat du jour." For those unfamiliar, a plat du jour is a meal offered by a restaurant on a certain day of the week. It includes a main dish, drink and appetizer or dessert at the same price, which improves the customer experience due to the potential savings.

(Video) The #1 Way to Increase Customer and Client Retention

If they are regular customers and often order the same dishes, consider providing them with that signature dish to show that you pay attention and care about each visit.

5. Offer seasonal experiences

One of the easiest ways to improve your customer service is to adapt your business strategy to complement the different seasons. For example, you can add a Thanksgiving or Christmas special to your menu.during the festive season.

10 restaurant customer service ideas that will increase guest retention in 2022 (6)

Another idea is to offer outdoor dining during the summer months and enhance the customer experience by serving fresh produce. With long wait times being a major cause of customer frustration, offering table service outside can reflect positively on your bottom line.

6. Implement new payment technologies

Invest in different technologiescan significantly increase the attractiveness of your restaurant.One option is to get a modern POS solution that functions as a cash register/PC hybrid, with the ability to print receipts, process credit card transactions, function as a server station, and display data in a user-friendly interface.
Control Panel.

Another is to allow customers to pay via mobile using contactless payments such asapple payment🇧🇷 For advance reservations, you can take advantage of payment gateways such asRayamiPayPal.

Also, consider the impact that digital reservation systems can have on your team's ability to provide better customer service. Effective customer service is much easier if your staff have access to customer information before serving the customer. That means anything from caller ID, restaurant history, and past spending patterns at your restaurant. Being prepared is often half the battle, andReservation systems can help make a difference.

7. Learn to deal with customer complaints and criticism

No matter how much you train your staff or how hard you work to provide exceptional customer service, there will always be mistakes and complaints. You need to have proper protocols in place to handle customer complaints and feedback and train your staff accordingly to ensure that the customer does not leave your restaurant unhappy.

A good tip is to listen to customer feedback and criticism and offer to make it up to the customer with a complimentary plate or coupon as a gesture of apology. This will make the customer feel heard and important and will increase the likelihood that they will return to your restaurant despite a negative experience.

It's also important to collect as much feedback as possible and respond accordingly. Consider setting up an automated post-dinner survey to gather feedback from as many diners as possible, analyze the data daily, and make actionable decisions accordingly.

8. Be considerate and efficient

One of the biggest drawbacks of a restaurant that keeps customers from coming back is slow service and inattentiveness from the staff. If customers have to wait for their food or wave their hands and yell 2-3 times to get the waiter's attention, then customer satisfaction levels are definitely in trouble.

providing aperfect experiencecustomer service from start to finish it is very important to ensure that your customers leave your restaurant with a smile, this includes paying due attention to each person who enters.

All the timepre-plan your shift, take a look at the number of upcoming reservations, and analyze your restaurant data to identify your busiest periods and make staffing decisions accordingly. You can also set up your table layout ahead of time to make sure your staff don't waste time moving tables after customers arrive.

Train your team tomaximize your productivityand have a designated server for each customer and try not to overcrowd the servers to make sure each individual customer gets enough attention, from greetings to check delivery. The client should never have to make extra efforts to access your server.

(Video) Ways to Exceed Customer Expectations | How to Improve Restaurant Service

9. Appreciate and reward loyal customers

For regular customers, an extra personal touch can make all the difference. Addressing them by name, remembering their regular orders, table preferences, and communicating with them when they walk by will really make your regulars feel important and keep them coming back.

Areservation CRM systemYou can help ensure your team has this information on hand when regular customers return.

Other gestures, such as a complimentary dessert or a personal greeting from the restaurant owner or manager, can also increase customer satisfaction levels and build long-term relationships at almost no cost. Offerloyalty programsCustomer loyalty is also another great way to maintain a good relationship and high levels of customer satisfaction.

10. Better manage walk-ins with waitlists

One of the main reasons people don't return to restaurants is long wait times. If your restaurant gets a lot of visitors, it's crucial to set up a waitlist management system that can help you manage crowds efficiently and ensure no one leaves with a negative experience.

invest in onewaiting list management toolwhich can help you maximize your floor setup and accommodate as many customers as possible, provide accurate wait time estimates, and keep guests updated on their tables with constant messages. That way, people are much more likely to wait to dine at your restaurant.

Increase revenue with customer service

No matter how perfect everything is in your restaurant - the food, the setting, the atmosphere - it's always the customer service that keeps people coming back. When people feel welcome and important in your restaurant, that's when they go from occasional customers to regular customers.

Provide customers with a personalized experience: call them by name, learn about their allergies and preferences, give them the table they always like to sit at, etc. 🇧🇷

At the end of the day, your restaurant's revenue depends primarily on these loyal customers, who keep coming back for more. Be sure to enhance your guests' experience in a way that creates an unforgettable memory for them, and you'll have a winning ticket on your hands.

The role of the restaurant owner in customer service

As the owner of your restaurant, it is your responsibility to ensure that your staff provide the best possible service to your customers. A casual look atyour restaurant reviewscan give you a good idea of ​​its performance.

In addition, you can take extra measures to ensure the quality of your restaurant.
the service continues to improve, some of which would involve individual efforts on your part, as well as investments in technology.


While it's tempting to associate great dining experiences with the selection and quality of food in a restaurant, it's actually less than half the picture.

A successful restaurant is also known for customer experience, and takes pride in ensuring that the customer's journey, from restaurant reservation to checkout, leaves you feeling good.

Improving your restaurant's customer service is key to leaving customers happy and satisfied, and the little tips above are a great starting point to illustrate the impact of this business role.

(Video) The Best Way to Exceed Your Restaurant Guests Expectations

What do you think of these restaurant customer service strategies? Did you know the importance of proper etiquette? Let us know in the comments section.

10 restaurant customer service ideas that will increase guest retention in 2022 (7)


What are the 10 steps in serving a customer? ›

What are the 10 Steps of Waiter Service?
  • Greet the guests.
  • Offer a beverage.
  • Serve beverages and offer an appetizer.
  • Take food order.
  • Serve food.
  • Two-five minute check back.
  • Clear plates and glassware.
  • Suggest desserts and after dinner drinks.
20 Apr 2022

What can restaurants do to attract more customers? ›

Useful Tips To Attract More Customers To Your Restaurant
  • Promote Yourself on Social Media. Many restaurants have begun promoting themselves on social media. ...
  • Offer Free WiFi. ...
  • Provide Live Music. ...
  • Use Email Marketing. ...
  • Sign up With Online Ordering and Food Delivery Apps. ...
  • Give Away Gift Cards. ...
  • Use Social Media Influencers.

How do restaurants retain customers? ›

Reward customers with special offers

Running promotions and creating special offers is an effective way to keep your customers coming back. The key is to run relevant promotions including invites to special events, a free meal on a customer's birthday and offering exclusive coupons among others.

How can restaurant customer engagement be improved? ›

Here are 23 new ways how to make guests happy in your restaurant, exceed their expectations, and create raving and returning fans.
  1. Create A Restaurant Loyalty / Rewards Program. ...
  2. Cultivate Connections on Social Media. ...
  3. Keep Guests Engaged Via Email. ...
  4. Collect And Analyze Guest Feedback. ...
  5. Use an Integrated CRM Platform.
12 Mar 2021

What are the 7 C's of customer service? ›

The 7 C's of customer relationship management are customer centricity, company culture, customer experience, customer data, customer journey, consumer experience, and consumer expectation.

What are 4 ways to attract customers? ›

Every small business owner wants to attract new customers. Here are 10 time-tested ways to help you bring in “new blood.”
  • Ask for referrals. ...
  • Network. ...
  • Offer discounts and incentives for new customers only. ...
  • Re-contact old customers. ...
  • Improve your website. ...
  • Partner with complementary businesses. ...
  • Promote your expertise.
6 Apr 2017

What are the six strategies to attract customers? ›

The following six strategies will help you attract and keep customers.
  • Offer quality products. Good quality is the most important reason cited by consumers for buying directly from farmers. ...
  • Cultivate good people skills. ...
  • Know your customers. ...
  • Use attractive packaging. ...
  • Let customers try samples. ...
  • Be willing to change.

What are the five strategies to attract customers? ›

5 Tips for Attracting New Customers
  • Identify Your Ideal New Customers. ...
  • Use Direct Response Marketing to Attract Customers. ...
  • Give Something Away to Entice New Customers. ...
  • Give Your Business a Face Lift to Increase Sales. ...
  • Get The (Right) Word Out.

What are the 7 customer retention strategies? ›

7 strategies to improve customer retention for your small business:
  • Cultivate customer relationship management.
  • Employ customer relationship marketing.
  • Communicate how you're helping customers.
  • Set proper expectations.
  • Create a feedback loop.
  • Establish a loyalty program.
  • Continuously enhance customer experiences.
18 May 2022

What are the top 3 keys to customer retention? ›

Top 5 Keys to Customer Retention
  1. Shared Vision and Strategy. To achieve their goals, businesses have to know what those goals are in the first place. ...
  2. A Focus on Adoption. ...
  3. Manager and End-User Value. ...
  4. Training and Communication. ...
  5. Providing Support and Changing Management.

What suggestions can you give to improve our customer service? ›

How to improve customer service
  • Strengthen your customer service skills. ...
  • Look at every touchpoint. ...
  • Improve your customer interactions. ...
  • Enhance your customer service strategy. ...
  • Make sure your reps are engaged. ...
  • Give your customers a way to provide feedback.

What is the best way of improving your customer service? ›

How to Improve Customer Service
  1. Understand customer needs. ...
  2. Seek and promote customer feedback. ...
  3. Set and communicate clear service standards. ...
  4. Delight your customers by exceeding their expectations. ...
  5. Capture and share examples of great service. ...
  6. Create easy and effortless customer service. ...
  7. Personalise your customer service.

What are the 4 C's of great customer service? ›

To set yourself apart, you need to incorporate the 4C's, which stand for customer experience, conversation, content, and collaboration. Look at them as pillars that hold your client service together. Working on these components in unison and actively managing them will transform your business.

What are the 5 C's of customer service? ›

Care is at the heart of all customer service success. There you have it, the 5 C's for Customer Service SUCCESS! No go out there and show someone you care, by communicating, compensating, being compassionate and living up to your amazing culture.

What are the 12 principles of customer service? ›

12 Principles of Quality Customer Service
  • Equality/Diversity. ...
  • Physical Access. ...
  • Information. ...
  • Timeliness and Courtesy. ...
  • Complaints. ...
  • Appeals. ...
  • Consultation and Evaluation. ...
  • Choice.

What are the 8 principles of customer service? ›

Here is a set of 8 principles of customer service for your business to abide by:
  • Be accessible.
  • Be prompt.
  • Be clear.
  • Be transparent.
  • Prioritize quality over quantity.
  • Provide the human touch.
  • Learn the ins and outs of your product/service.
  • Be ready to go the extra mile.
18 Jan 2021

What are the 6 golden rules of customer care? ›

Rules of customer service: 10 guidelines to succeed
11 Jan 2018

What are the 7 Cs in order to achieve successful communication? ›

The seven C's of communication is a list of principles for written and spoken communications to ensure that they are effective. The seven C's are: clear, correct, complete, concrete, concise, considered and courteous.

What are the top 3 things customers want? ›

They crave a personalized experience. They want you to solve their problems. They wish you would listen to them. They like you to be proactive.

How do you attract customers fast? ›

Here are 10 tried-and-true tips to help you attract more customers.
  1. Offer new customers discounts and promotions. ...
  2. Ask for referrals. ...
  3. Recontact old customers. ...
  4. Network. ...
  5. Update your website. ...
  6. Partner with complementary businesses. ...
  7. Promote your expertise. ...
  8. Take advantage of online ratings and review sites.
28 Feb 2020

What words can attract customers? ›

10 Powerfully Persuasive Words Your Customers Want to Hear
  • Free.
  • Exclusive.
  • Easy.
  • Limited.
  • Get.
  • Guaranteed.
  • You.
  • Because.
2 Aug 2016

What are the five 5 selling strategies? ›

Here are five selling techniques every salesperson should master.
  • Active Listening. One of the reasons that prospective clients are so wary of salespeople is because they anticipate a pushy demeanor and pressure to purchase a client. ...
  • Warm Calls. ...
  • Features & Benefits. ...
  • Needs & Solutions. ...
  • Social Selling.
11 Nov 2016

What are the 4 influential factors that attract customers? ›

In general, there are four factors that influence consumer behaviour. These factors impact whether or not your target customer buys your product. They are cultural, social, personal and psychological.

What are the 5 A's in customer service? ›

The 5 A's: Apologize, Acknowledge, Appreciate, Act, Audit. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize.

What are the 7 marketing strategies? ›

The 7 Ps of Marketing

These seven are: product, price, promotion, place, packaging, positioning and people. As products, markets, customers and needs change rapidly, you must continually revisit these seven Ps to make sure you're on track and achieving the maximum results possible for you in today's marketplace.

How do you retain customers in 2022? ›

Build a Customer Profile

By making a profile based on your existing, long-term customers, rather than focusing on new customers, you can instead lean into attracting those who are more likely to become part of your dedicated consumer base. Look at all the things that your retained customers have in common.

Which of the following are the 4 keys to customer retention? ›

The 4 Keys To Boosting Your Customer Retention
  • Know your customers better than they know themselves.
  • Implement feedback systems.
  • Go beyond nice and polite.
  • Provide anticipatory service.
5 Sept 2017

What are the 3 R's of customer loyalty? ›

Here we explore the “Three Rs”: Rewards, Relevance, and Recognition, a mnemonic coined by marketing executive Paulo Claussen, that can help brands understand key elements of strong and effective loyalty programs.

What is a good retention strategy? ›

Recognize Employees' Contributions

Everyone likes to feel valued, and that's especially true in the workplace. A 2022 Gallup/Workhuman survey found that when employees feel recognized for their work, they are 56% less likely to look for new opportunities.

What are the three Rs of retention? ›

When you look at the greatest organizations in the present day, we see that the answer lies in three simple words: respect, recognition, and reward. These retention strategies can either enhance or hinder employee satisfaction.

What are the five main drivers of retention? ›

5 Drivers of Employee Engagement and Retention
  • Enable fulfillment. We all accept our jobs for a reason. ...
  • Provide opportunities to grow. ...
  • Empower responsible employees. ...
  • Facilitate collaboration. ...
  • Support success through process and workflows.
4 Apr 2018

What are the 5 ways to build better customer relationships? ›

6 ways to build better customer relationships
  1. Understand what your customers value. ...
  2. Show you genuinely care. ...
  3. Adapt to their pace. ...
  4. Let your brand be your guide. ...
  5. Model the behaviour you want to see. ...
  6. Remember that relationships are built over time.

What are the 5 Steps to Success for good customer service? ›

5 Steps to Customer Service Glory
  • Be Genuine: Personalize the Conversation. ...
  • Be Accountable: Don't Pass the Buck. ...
  • Be Empathetic: Listen, Acknowledge, Validate & Apologize. ...
  • Be Innovative: Provide Solutions. ...
  • Be Trustworthy: Never Make Impossible Promises.
9 Feb 2010

What are the 3 C's of customer satisfaction? ›

The three Cs of customer satisfaction: Consistency, consistency, consistency. It may not seem sexy, but consistency is the secret ingredient to making customers happy.

What are the top 5 good things we are doing to delight our customers? ›

23 Ways to Amaze and Delight Your Customers
  • Always Try to Do Better. ...
  • Anticipate Customer Needs. ...
  • Deliver Beyond Customer Expectations. ...
  • Be Consistent Across Channels. ...
  • Continually Ensure Your customers Value What You Offer. ...
  • Eliminate Dissatisfaction (So You Can Focus on Loyalty) ...
  • Empathize with Customers. ...
  • Empower Your Employees.

What are the 10 tips of customer care? ›

10 Tips for Good Customer Service
  • Provide multiple ways for your customers to get in touch with you. ...
  • Acknowledge that you've received their request. ...
  • Solve customer problems immediately. ...
  • Don't be afraid to over-communicate with customers. ...
  • Go above and beyond customer expectations.

What are the 3 A's in customer service? ›

The three A's are for when you mess up—and that's why they're so hard for most businesses to swallow, because business people tend to like to avoid the hard part: apologizing. But here's where you get the magic formula, and it goes like this: acknowledge, apologize, act.

What are the steps of customer service? ›

What is a customer service process?
  • Contact. The customer gets in touch with certain expectations.
  • Information gathering. Active listening makes the customer feel heard.
  • Problem solving. Work towards finding a solution.
  • Resolution. Leave the customer with a good impression.
18 Feb 2021

What are the 12 steps of service? ›

12 Important Steps of Service
  • Consistency. ...
  • The Greeting. ...
  • Features and Promotions. ...
  • Takeout vs Take Home. ...
  • Double Check The Order. ...
  • Schedule A Time for Pick-Up (Or Delivery) ...
  • Preparation and Presentation. ...
  • Ask For Contact Details and Permission to Opt in for Marketing.
14 Dec 2020

What are the 10 most important customer service phrases that will make your customers feel loved? ›

12 excellent customer service phrases
  • “Happy to help!” ...
  • “I understand how (blank) that must be.” ...
  • “As much as I'd love to help …” ...
  • “Great question! ...
  • “Nice to meet you!” ...
  • “May I ask why that is?” ...
  • “Thanks for bringing this to our attention!” ...
  • “I completely understand why you'd want that.”
28 May 2020

What is the 5 10 rule of customer service? ›

The 10 and 5 rule is a simple guideline that is widely used in the hospitality industry. The rule dictates that when a staff member is 10 feet from a guest, the staff smiles and makes direct eye contact, and when they are within five feet, the staff verbally greets the guest.

What are the 5 golden rules of good customer service? ›

5 Golden Rules of Customer Service
  • Customer service is everyone's job. Every contact with your clients is important. ...
  • Ask questions and listen to the answers. ...
  • Promise only what you can deliver, and then over deliver. ...
  • Know how to apologize. ...
  • Treat employees well.
11 May 2015

What are the six points of service? ›

The Six Points
  • Clothing.
  • Food.
  • Community Service.
  • Education.
  • Athletics.
  • Arts.

What are the 11 service basics? ›

  • Greet/Welcome The Guest Within 2 minutes. Smile and always be warm and inviting. ...
  • Return Beverages- 2-4 Minutes. Inform guests of daily features. ...
  • Place/ Stage the Order - Time Courses Accordingly. • ...
  • Mark the Table. ...
  • Delivery of Food. ...
  • Check Back. ...
  • Table Maintenance. ...
  • Clear the Table after Entrees - 3 Minutes.

What are the 7 types of service? ›

Types of Services & Classification of Services
  • Business services.
  • Communication.
  • Construction and engineering.
  • Distribution.
  • Education.
  • Environment.
  • Finance.
  • Tourism.
4 Aug 2016

What are the 4 P's that improve customer service? ›

Promptness, Politeness, Professionalism and Personalization: these 4 characteristics are the key ingredients to any successful service interaction, and when you think about it, they are the basics you expect to receive as a consumer.

What are 5 ways to keep customers happy? ›

How to keep your customers happy
  • Listen to them. ...
  • Know your industry better than anyone. ...
  • Reward loyal customers. ...
  • Create ongoing, engaging content. ...
  • Be transparent. ...
  • Respond promptly to feedback. ...
  • Commit to innovation. ...
  • Anticipate their needs.

What are the 4 A's in customer service? ›

This approach is organized around the values that matter most to customers: Acceptability, Affordability, Accessibility and Awareness.

What are the 3 C's of customer service? ›

The three Cs of customer satisfaction: Consistency, consistency, consistency. It may not seem sexy, but consistency is the secret ingredient to making customers happy. However, it's difficult to get right and requires top-leadership attention.

What are the 9 principles of quality customer service? ›

9 Main Principles of Quality Customer Service
  • Attitude.
  • Problem-solving Skills.
  • Patience.
  • Accessibility.
  • Product Awareness.
  • Attentiveness.
  • Clear Communication Skills.
  • Courteous Language.


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