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Account managers are responsible for managing a portfolio of clients and communicating their requirements to internal teams. A typical sample resume for an account executive emphasizes tasks such as identifying new business opportunities, networking with stakeholders, ensuring work is turned in on time, and assigning tasks to employees. Employers select resumes that demonstrate leadership qualities, teamwork, excellent communication and interpersonal skills, time management, and technical knowledge. Candidates come from a variety of educational backgrounds and typically have a bachelor's degree in a field relevant to their industry.
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Candidate Information
35
years of professional life
7
years in this job
Business
sales staff
Maintain, support, and monitor all EDI order placements and shipments nationwide to ensure cost-effective and timely order processing and shipment.
- The existing customer network was maintained and further improved, sales increased and long-term customer relationships were strengthened.
- Developed, implemented, and supported new clients that contributed to over $5 million in revenue.
- Managed and supported a network of 60+ retail clients generating over $30 million in annual sales while consistently exceeding monthly sales goals and profit margins.
- Effectively managed national eCommerce sales for 2 years, selling to major accounts like Walmart, Target, and Best Buy.
Candidate Information
12
years of professional life
7
years in this job
AA
corporate governance
Field account representative
Responsible for the management, growth, and profitability of sales territory spanning DE and portions of MD and VA for one of the largest LTL carriers in the US $5M annual territory revenue with a portfolio of 200+ accounts .
- Fulfillment of targets exceeded in all markets in 2014. Performance was recognized among the top 15% in the country.
- Achieved annual sales growth of 16%.
- Maintain exceptionally high levels of customer satisfaction and retention through effective relationship management, timely problem resolution, and personalized attention to individual customer needs and concerns.
- Utilized strategic planning and negotiation skills to consistently exceed rate increase targets.
- Consultative approach used regularly to gain customer trust.
Candidate Information
18
years of professional life
12
years in this job
licensed in letters
Business Administration and Psychology
Doctor
Senior Account Representative
Successfully manage insurance claim submission for Medicare and private reimbursement payment plans.
- Monitoring of delinquency in collection, reducing the age report by 42%
- Managed, analyzed and reported daily and monthly census tracking to senior executives who statistically identified resident rate vs. hospital profitability.
- Establishment of contacts with insurance companies.
- Identified a poor workflow process in the billing system and developed a solution that significantly improved patient billing productivity.
- Insured managed care contracts are followed and comply with internal and external regulations.
Candidate Information
17
years of professional life
3
years in this job
B.A.B.A.
finance
customer advisor
Discrepancies in member accounts were resolved through personal analysis and voting.
- Met or exceeded monthly goals on average 10 months of each year
- Won the "Best Collector" award and scored over 90% on the customer service rating system
- Provide clients with financial improvement skills.
Candidate Information
8
years of professional life
4
years in this job
B.A.B.A.
Bachelor of Business Administration
key account representative
Provided product information to Fortune 1000 accounts in assigned territory and conducted a needs analysis for the client's business.
- Communicated requirements and developed demonstrations, proposals and value propositions that were exceeded
- Proactively developed new leads, evaluated leads, and participated in customer technology.
- Maintained records of all account activity in the Oracle database
- Account Executive of the Year 1996
- Won the Presidents Club five years in a row
- Awarded 3 National Accounts in One Year Johns Controls, Fisher and Phillips, and Emory University
Candidate Information
15
years of professional life
7
years in this job
Logistics account representative
Maintenance and management of a portfolio of accounts of more than 30 clients.
- Contributed annual sales of more than $3,000,000
- Increase in average total sales by 20% per year
- 3-4 new clients per year added to the company's portfolio
- Trained and managed logistics support staff
- Investigated and resolved issues related to inventory accuracy.
- I used a proactive approach to continually maintain and develop positive relationships with individual clients.
Candidate Information
13
years of professional life
2
years in this job
graduation
sociology
Masters of Business Administration
Master in Business Administration
Account Manager / Customer Service Specialist
Ensure contract implementation and performance for my area, which has grown 87% in the first 9 months to include all Oregon and Washington contracts
- Training of new clients in software and implementation of programs.
- Responsible for reporting on growth, expansion and service issues for existing customers
- Obtained and evaluated survey results to determine the likelihood of growth in new contracts and expansion of existing contracts.
- Maintenance and updating of business rules, forms and documents for clients.
- Excellent customer service resulting in a 100% contract renewal
Candidate Information
6
years of professional life
2
years in this job
graduation
Business Administration
Account manager for various segments
Won the 2013 Sales Excellence Award based on growth in key accounts, opportunities, new and existing
- Pioneer of a new multi-segment position based on new account development, opening over 200 new business accounts in 2 years
- Lead training presentations of corporate initiatives
- Constant increase in sales and exceeding the sales target
Candidate Information
24
years of professional life
8
years in this job
Patient Account Representative
Processing of applications for Medicare financial class and Medicare HMO products, including all aspects of the billing and accounts receivable process, along with Medicare claims.
- Processing and calculation of all inpatient and outpatient bills for electronic submission.
- Contribute to the successful flow of the revenue cycle by achieving the objectives of the department.
- Achieve internal and external compliance and customer satisfaction.
- Excellent cooperation with the staff of the hospital departments.
Candidate Information
14
years of professional life
4
years in this job
Physician Assistant Certification
Patient Account Representative
Served as liaison between [company name] and the Maryland Medicaid program and other major insurance payers.
- Cleared pending insurance claims, filed appeals, sent medical records to insurance companies as requested, corrected electronic UB04s, and assisted with 3808 inquiries and authorizations.
- Assist in the implementation of new processes and procedures to reduce accounts receivable
- Responsible for completing various tasks related to daily billing, recording, and settlement of patient accounts, including communicating with the patient to assist in account closing.
Candidate Information
32
years of professional life
3
months in this job
medical coding
customer advisor
Handling incoming calls from direct clients regarding their estate and IRA accounts
- Assistance with complex questions related to site navigation.
- Provide correct product information to direct customers.
- Answered 80-90 phone calls daily and handled incoming service requests
- All proprietary databases were corrected and updated.
Candidate Information
8
years of professional life
1
year in this job
Management
customer advisor
Provide accurate and appropriate information in response to customer inquiries.
- Respond to customer service requests in a timely and accurate manner.
- Service center quality assurance policies, procedures, and measures formulated and implemented.
- Facilitated the flow of information between customer service, account management, quality assurance, training, and payroll departments to ensure call center objectives were met.
Candidate Information
28
years of professional life
1
year in this job
AND
Technology
Logistics Coordinator / Patient Account Representative
Managed logistics of multiple shipments and deliveries within extreme time constraints
- Developed and established new storage systems that improved productivity and accuracy.
- Coordinated shipment of equipment and consumables to patients and hospitals
- Communicate with high-potential case managers, physicians, and other sales targets in the assigned account space
- Assist the nursing team in establishing quality assurance goals and best practices.
- Performed on-call services classifying emergency calls and qualifying new patients according to specific insurance policies
- Validation of patient demographics and insurance, verification of eligibility and insurance benefits
Candidate Information
4
years of professional life
3
years in this job
customer advisor
Acted as account manager (admissions coordinator) for patients with end-stage renal disease
- Creation, development and implementation of the training program since 2014, consisting of presentations, PowerPoint slideshows and workbooks, which are available for new hires.
- Collaborate with administrative assistants, clinic managers, social workers, and facility physicians to achieve the best patient outcomes.
- Full monthly reports with 100% timeliness and accuracy
- Discuss the patient's needs and resolve all issues calmly and effectively.
Candidate Information
10
years of professional life
11
months in this job
licensed in letters
History
BREAST
masters of the arts
Partner Sales Account Representative
Proactively manages 350+ affiliate accounts, resulting in an average 13-15% increase in affiliate revenue month over month
- Manages the new partner onboarding process averaging 8-10 new partners per month
- Increased earnings for training partners by 10-32% within the first five months of partnership
- Manage monthly training plans and event calendars for over 18,000 live, face-to-face, and web-based national and international events
- Serves as a partner connection to fulfill requests from corporate clients
- Processes a high volume of customer records, inquiries, and customer service requests via inbound calls, email, and live chat.
- Increases monthly inbound sales volume, resulting in an average monthly income of $20,000
Candidate Information
2
years of professional life
2
years in this job
WEATHER
Science
licensed in letters
chemical
sales staff
Distribution of reagents and industrial chemical products to various manufacturers and pharmaceutical laboratories.
- Gross revenue $396,000.00 YTD (200% YoY increase).
- Maintain existing customer base and seek new customers at the same time.
- Development of efficient routing and time management.
- Maintain a high level of product knowledge and market awareness.
- Development of new accounts with field service and cold calls.
- Trained in Chempax and Echempax.
- Daily sales pitch exceeded by 30%
Candidate Information
14
years of professional life
9
months in this job
graduation
Psychology
computer accounting
Patient Account Representative
Track refunds for unpaid claims 30 days or more independently across all client projects through reject analysis and resolution
- Liaise with commercial and government insurance companies, submit appeals, medical records, and correct applications to resolve age claim denials.
- Managed Insurance Adjustments, Reimbursement Requests, and Insurance Underpayments
- Train new team members on how to use collection software and collection practices
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